1. Introduction

Vidya Yatra (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information on our platform, including our website and mobile applications.

2. Information We Collect

• Personal Information: Student name, class, route, pickup/drop locations, parent/guardian contact details.
• Account Information: School and user login credentials, role, preferences.
• Device & Technical Data: IP address, browser type, device type, operating system, and usage patterns.
• Location Data: Real-time GPS tracking of school vehicles for student safety.
• Communication Data: Emails, messages, feedback, or inquiries sent to Vidya Yatra support.

3. How We Use Your Information

• To manage and monitor school transportation services.
• To notify parents and schools about student travel status, delays, or emergencies.
• To maintain account security and prevent unauthorized access.
• To improve our platform, features, and services.

4. Data Sharing & Disclosure

• With schools and authorized school staff to manage student travel.
• With service providers necessary for operations (e.g., GPS providers, notification services, payment processors).
• When required by law or to protect the rights, safety, or property of Vidya Yatra, users, or others.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data no longer needed will be securely deleted or anonymized.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect data against unauthorized access, disclosure, or misuse. While we take precautions, no system can be guaranteed 100% secure.

7. User Rights

• Access and obtain a copy of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data where applicable.
• Opt out of marketing communications (if applicable).

8. Cookies & Tracking

Our platform may use cookies and similar technologies to enhance functionality, analyze usage, and improve the user experience. Users may control or disable cookies through their browser settings, but some features may not work properly.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to Privacy Policy

Vidya Yatra may update this Privacy Policy from time to time. Updated policies will be posted on this page, and continued use of our platform indicates acceptance of the revised policy.

11. Governing Law

This Privacy Policy is governed by the laws of India.

12. Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact the Vidya Yatra Support Team.